Vendor Code of Conduct

1. Business Ethics & Integrity

Vendors must:

• Conduct business honestly and with integrity
• Comply with all applicable laws and regulations
• Not engage in bribery, corruption, or conflicts of interest
• Maintain accurate business records
• Respect intellectual property rights

2. Labor Standards

• No forced, bonded, or child labor
• Fair wages and working hours
• Safe and healthy working conditions
• Freedom of association and collective bargaining
• No discrimination or harassment
• Compliance with UK employment laws

3. Product Quality & Safety

• Products meet all UK safety and quality standards
• Accurate product descriptions and labeling
• Proper handling and storage of products
• Traceability and recall procedures in place
• Compliance with food safety regulations (where applicable)

4. Environmental Responsibility

• Comply with environmental laws and regulations
• Minimize environmental impact of operations
• Proper waste management and disposal
• Energy and resource efficiency efforts
• Sustainable sourcing where possible

5. Data Protection & Privacy

• Comply with UK GDPR and data protection laws
• Protect customer and business data
• Use data only for authorized purposes
• Report data breaches immediately
• Maintain appropriate security measures

6. Fair Trading Practices

• Accurate and truthful marketing
• Competitive pricing based on market factors
• No anti-competitive behavior
• Respect customer rights
• Clear terms and conditions

7. Compliance & Reporting

Vendors must:

• Self-audit compliance with this Code
• Report violations or concerns promptly
• Cooperate with Costrick audits and inspections
• Implement corrective actions when required
• Maintain records demonstrating compliance

8. Consequences of Non-Compliance

Failure to comply may result in:

• Corrective action requirements
• Suspension of vendor account
• Termination of partnership
• Legal action where appropriate

Questions or Concerns?